10
Service layer
Maintenance & Support
Maintenance & Support is a service layer that keeps the platform current, secure and supported.
Responsibility boundary
The licensed operator is always the regulated decision-maker. This module is software tooling the operator configures and controls.
Capabilities
- +Proactive maintenance and patching
- +Tiered support and incident response
- +Release notes and changelog
- +Roadmap and enhancement delivery
Signal path
platform maintenance and supportRoamora engineering (Cyprus)
Maintenance & Support
module 10 · Roamora
Operator platform
Signal path: Roamora engineering (Cyprus) send data to the Maintenance & Support module, which returns processed output to Operator platform. The licensed operator retains all regulatory decisions.
API reference · docs.roamora.io (Phase 2)
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